Appointments:
- If you have a cough, cold, or, sore throat, fever or other flu-like symptoms please do not book your appointment online (or present to reception). Instead, kindly call the Practice as we may be able to offer you a Telehealth appointment. Please note that a Telehealth appointment NOT INITIATED by the doctor will be privately billed.
- Masks are required if you have respiratory symptoms
- Only one accompanying person (if necessary) will be allowed in a consult
Consultation is by appointment:
Appointments can be booked by calling the Practice on (08) 9457 4895 or by booking online. Please ensure you enter your details correctly (as per your Medicare Card) to match with the Practice appointment book.
Appointment times:
Doctors endeavour to see patients on time every time, but can sometimes run a bit late, dependent on the complexity of the patient that is being seen. Our reception staff will let you know if the doctor is running late.
Booking a long appointment is important for complex health matters, health assessments, counselling, workers compensation, drivers’ license or insurance medicals. If you require a long appointment, please let reception staff know when booking your appointment.
- If for any reason you are unable to keep an appointment and wish to cancel or are running late, kindly give us a call
- If there will be more than one person seeing the doctor, kindly inform reception when making the appointment
- New patients, please arrive with your Medicare card in hand, 15 minutes prior to your appointment time to complete the patient registration form
Be Prepared for your Appointment:
Here are a few tips to get the most out of a visit to your doctor:
- Think about, and write down, the questions you want to ask before your visit
- Consider the need for a longer consultation
- Consider taking a family member or friend with you as another set of ears
- Ask your doctor or health professional to explain any information that you did not understand
- Feel free to ask questions, especially about the benefits, side effects and costs of treatments
- Tell your doctor or health professional if you need time to think or to discuss something with family members
- Write down any important information or instructions that you are given
Additional After Hours Services:
GP AFTER-HOURS ARMADALE
Phone: 9391 2285
3056 Albany Hwy, Mount Nasura
Monday to Friday: 7.00pm to 10.00pm
Weekends: 2.00pm to 9.00pm
Public Holidays: 2.00pm to 9.00pm
In the Community Health and Development Centre. Fees apply. Bulk Billing available to current Medicare card holders.
GP AFTER-HOURS CANNING VALE
Phone: 9456 0077
22 Blenheim Road, Canning Vale
Monday to Friday: 7.00pm to 10.00pm
Weekends: 4.00pm to 9.00pm
Public Holidays: 4.00pm to 9.00pm
Fees apply.
Pensioners, Health Care Card Holders and Children under 16 years are Bulk Billed.
GP AFTER-HOURS BELMONT
Phone: 6253 2100
39 Belvidere St, Belmont
Monday to Friday: 7.00pm to 10.00pm
Saturdays: 12.00 noon to 5.00pm
Sundays: 9.00am to 5.00pm
Public Holidays 9.00am to 5.00pm
Fees apply. Pensioners, Health Care Card holders and children under 16 are Bulk Billed.
Home Visits:
Home visits are available for patients who live in the local area and whose condition prevents them from attending the surgery. To obtain a home visit during practice hours, it needs to be safe and reasonable for the doctor to attend. When a patient is triaged and a home visit is deemed unsafe or unreasonable, a telephone consult will be offered.
Please note that most problems are better dealt with in the Practice where there is access to nursing staff and equipment. As such, we ask home visits only be requested when absolutely necessary, as doctors are often fully booked. If a home visit is required, please phone the surgery on (08) 9457 4895 as early as possible.Please be aware that you may be referred to the nearest emergency department.
Test Results:
Results are reviewed by your doctor and acted on in a timely manner. We will contact you if an appointment is necessary. If you wish to contact us yourself, please call the Practice between 1.00pm and 2.00pm, and the nurse may be able to help you.
Scripts:
You may wish to request a prescription or referral from your doctor, without coming in for a visit. It is at the doctor’s discretion to write this prescription or referral, and a token fee will be charged on pick up. Depending on the prescription (or the referral) the doctor may require you to come in for an appointment.
Email Policy:
For privacy and secure messaging reasons, we do not correspond via unencrypted email. If you send a message and require a response, please contact the Practice on (08) 9457 4895.
